All orders placed between Monday and Friday will be fullfilled and shipped within 48 hours (excluding all austrian public bank holidays).

• Free EU shipping on orders over 100€. 
• Free International shipping on orders over 150€.

*  All shipping costs are calculated at the checkout.
**All orders will be sent with DHL Express/ Austrian Post including a tracking code for your package.

You can track your order by entering the tracking information you have received from your confirmation email via: 



Shipping cost:4.90€ 9.90€14.90€
Shipping time (after fullfillment):1-4 days2-5 days3-10 days

*For all shipments inside the European Union (EU) the Taxes & Duties are already included in the product price. 

*All shipments outside of the European Union (EU) may be subject to import charges (Duties, Customs tariffs and VAT) which are set by the destination country (We dont have an impact on it).
When you place an international order, you agree to pay any applicable customs, duties, or taxes levied by your destination country. Unfortunately, we cannot calculate these charges prior to your order being placed, and are unable to cover them for customers. Any applicable fees will be collected from you by the carrier upon delivery.
Taxes, import duties and duties are not taken by BORN ALIVE. 

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